Basic Policy on the Proper Handling of Individual Numbers and Specific Personal Information

With the enforcement of the Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures (Act No. 27 of 2013, hereinafter the "Number Act"), the Company recognizes that if Individual Numbers and Specific Personal Information (hereinafter "Specific Personal Information") handled by the Company were to be misused or leaked, improper tracking or matching of personal information could occur, potentially infringing upon the rights and interests of individuals. Accordingly, the Company hereby establishes this basic policy to ensure, as an organization, the proper handling of Specific Personal Information.

1. Name of the business operator

Recho, Inc.

2. Compliance with relevant laws, guidelines, etc.

In handling Specific Personal Information, the Company shall endeavor to keep abreast of the Number Act, the Act on the Protection of Personal Information, and other related laws, regulations, and guidelines, and shall comply with them.

3. Matters concerning safety management measures

In order to prevent the leakage, loss, or damage of Specific Personal Information, the Company shall establish organizational, personnel, physical, and technical safety management measures, inform its employees of them, and implement and maintain them.

4. Point of contact for questions and complaints

The Company shall respond promptly and appropriately to any questions or complaints regarding the handling of Specific Personal Information.

  • Established: 24 October 2024
  • Last revised: 25 February 2025
  • Recho, Inc.
  • Representative Director: William Qiu

Point of contact for questions and complaints

  • Recho, Inc. — Administrative officer in charge
  • Phone: 03-4550-0966 (Weekdays 10:00–19:00 JST)
  • E-mail: info@recho-ai.com

* Inquiries received on Saturdays, Sundays, national holidays, Golden Week, summer holidays, the company's anniversary period, and the year-end/new-year period will be handled on the next business day.